Guest Services

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Our goal is simple. We want to provide our guest with an exceptional shopping experience. Whether you need to find a store, the restrooms or just want to know what is happening at Yorkgate Mall or even the City of Toronto, we can help.

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Sponsorship & Advertising

We believe that our shoppers and tenants deserve to be a part of top class initiatives, and we focus our marketing efforts on strategic sponsorships that allow us to bring national brands, exclusive contests, and special events to our malls.

For more information about Sponsorship & Advertising

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Jobs at the Mall

Looking for a new career? Our tenants are hiring! Take a look below at the exciting employment opportunities available at Yorkgate Mall.


The Mall

Posted on:06 Sep 2016
Closing on:No Closing Date



Job Type: Full Time



Sales Representative



A telecommunications retail chain selling Fido wireless products seeks to hire Full Time Sales Representative to be based in Greater Toronto  and South West Toronto area.    

As a Sales
Representative you will report to the Store Manager and be responsible for the sales and customer service needs of our clientele.  

Meeting sales targets, excellent customer service levels and loss prevention are key.





Sells new wireless products and services. Assists new and existing customers with the purchase of wireless equipment and services.


Presents products and services to prospective customers through demonstrations and development of wireless communications solutions.

Prospects and generates new sales opportunities and delivers
outstanding customer services that will entice customers to select Wireless DNA as their sole supplier of choice for wireless products and services.


Conducts all required processes and procedures to implement new service upon completion of sale.


Effectively interacts with customers regarding billing inquiries, equipment problems, etc.; carefully listens to current and prospective customers' requests; and escalates issues as required. Provides professional services and solutions to meet customer needs. 


 Initiates follow-up contact with customers to ensure complete satisfaction with all products and services purchased.


Makes every effort to retain customers who express their wish to cancel their plan or reduce their level of service. Is upfront in all his/her dealings with customers. Is proactive, sincere and empathetic when responding to customers' questions or issues.


Participates in the development and execution of promotional activities.


Responds to customer inquiries, needs, and/or problems, which may include account research, explanation of equipment operation, and execution of warranty claims.


Stays current with changes and developments in the wireless industry.


Promote corporate culture and values.




1 to 2 years retail experience, preferably in the personal electronics and/or telecommunications industry with a demonstrated and proven success story


  High School Diploma required.  Post secondary education a strong asset.


Multilingual a strong asset




Excellent skills in communication and time management.


Solid interpersonal skills and customer focus. As an ambassador of Wireless DNA, demonstrates a high level of professionalism (i.e. demeanour, presentation) and a winning customer service attitude.

Flexibility required with respect to hours of work as business needs change


Focused on achieving sales targets, operational efficiency and superior customer service.

Excellent people skills.

Ability to build and maintain strong business relationships


Technologically savvy.



As a Sales Representative, you will earn a competitive wage commensurate with experience.

You are entitled to earn commissions based on performance.

Comprehensive benefits.


Please state position applied for as “Sales Representative" in the subject line of the email and send resume by Email to Wireless DNA.



We appreciate all expressions of interest, however, only select candidates whose backgrounds best match our requirements will be contacted. All resumes are retained and treated confidentially for consideration against future opportunities.  


Wireless DNA is committed to the principles of equal access to employment and therefore offers equal job opportunities to all.


Contact Phone:
Contact Email:

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The Mall

Posted on:06 Sep 2016
Closing on:No Closing Date


Job Type: Part Time/Full Time

We are located just inside the BMO entrance to the mall and are currently looking for General Labour and Forklift Operators.

If you have any experience in the following, we also have companies seeking to hire in the following roles:  


Sales and Administration                          

 Personal Support Workers                               

Customer Service                                            

Registered Nurses

Temporary Job                                                

Registered Practitioner Nurses


Mental Health       

Service sector                                              

Supervisory Role

Community Service

Contact Phone: (647) 748-5399
Contact Email:

View Details

Lost & Found?

If at any time during a visit to Yorkgate Mall you discover you have lost/misplaced an article, or have been separated from a member of your party, please contact the Security Office.

Lost & Found Contact Phone Number: (416) 739 6968, x 32

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Yorkgate Mall
1 Yorkgate Blvd., Toronto, Ontario, M3N 3A1

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