COVID-19 Coronavirus Local Update

The safety and security of our tenants and customers are of the utmost importance to us at SmartCentres. We are closely monitoring COVID-19 (Novel Coronavirus) and recommendations of the Centres for Disease Control (CDC), World Health Organization (WHO), and government agencies. The situation is evolving rapidly, and various levels of federal, provincial and municipal governments continue to either mandate or recommend new measures to slow down the spread of the virus.

SmartCentres is committed to serving your needs and the needs of all Canadians. Our Property Management Team continues to monitor the situation and is adapting as mandated, as necessary to ensure the well being of our tenants and their customers.

As a result, one such change being implemented is that we will be reducing the hours in the enclosed portions of our malls to 11:00 am to 7:00 pm Monday to Friday. The current hours on Saturday and Sundays will remain unchanged, as these are already reduced. Mall anchors are not affected and will operate on their posted hours of operations. All food courts will be take-out only.

SmartCentres continues to execute on its pandemic protocols which include enhanced cleaning and additional security measures. We are ensuring that all high-traffic areas such as public washrooms, food courts, doors and knobs/handrails are sanitized frequently throughout the day, as our cleaning staff have enacted their pandemic protocols. Our security staff are utilizing and recommending proper protocols in keeping a safe distance from others.

We continue to provide full services to our tenants, and we are here to support you.